Last Updated: May 2026

The Media Stem (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, services, advertising campaigns, communications, and digital platforms.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit www.themediastem.com or use any of our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

​

1. INFORMATION WE COLLECT

We may collect personal and non-personal information including but not limited to:

Personal Information

• Name

• Email address

• Phone number

• Business name

• Mailing address

• Billing information

• Marketing preferences

• IP address

Business Information

• Website URLs

• Advertising account access

• CRM information

• Analytics data

• Lead information

• Social media account information

Automatically Collected Information

When you visit our website, we may automatically collect:

• browser type

• operating system

• referring URLs

• pages visited

• device information

• cookies and tracking data

• user behavior analytics

​

2. HOW WE USE YOUR INFORMATION

We may use collected information to:

• provide and improve our services

• communicate with you

• process payments

• manage advertising campaigns

• improve website performance

• analyze user behavior

• send marketing communications

• respond to inquiries

• comply with legal obligations

• protect against fraud or misuse

​

3. COOKIES & TRACKING TECHNOLOGIES

Our website may use:

• cookies

• pixels

• tracking scripts

• analytics tools

• remarketing technologies

These technologies help us:

• improve user experience

• measure marketing performance

• personalize advertising

• track website traffic

• optimize campaigns

Third-party services such as Google Analytics, Meta Pixel, Google Ads, and similar technologies may also collect data according to their own privacy policies.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

​

4. THIRD-PARTY SERVICES

We may use third-party providers including but not limited to:

• Google

• Meta/Facebook

• Instagram

• Wix

• Stripe

• GoHighLevel

• Mailchimp

• Zapier

• YouTube

• Yelp

We are not responsible for the privacy practices, policies, or security measures of third-party services.

Your interactions with third-party platforms are governed by their respective policies.

​

5. SHARING OF INFORMATION

We do not sell your personal information.

However, we may share information with:

• service providers

• contractors

• payment processors

• advertising platforms

• CRM systems

• analytics providers

• legal authorities when required by law

We may also disclose information:

• to enforce our agreements

• to protect our legal rights

• to prevent fraud or illegal activity

• during business transfers or restructuring

• ​

6. DATA SECURITY

We implement commercially reasonable security measures designed to protect your information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You acknowledge that:

• internet communications may be vulnerable

• data transmissions occur at your own risk

• we are not liable for unauthorized access beyond our reasonable control

​

7. DATA RETENTION

We may retain information for as long as necessary to:

• provide services

• comply with legal obligations

• resolve disputes

• enforce agreements

• maintain business records

We reserve the right to retain archived backups and records as permitted by law.

​

8. MARKETING COMMUNICATIONS

By submitting your information through our website or forms, you consent to receiving:

• emails

• phone calls

• text messages

• marketing communications

You may opt out at any time by:

• clicking unsubscribe links

• replying STOP to text messages

• contacting us directly

Standard carrier messaging and data rates may apply.

​

9. CALIFORNIA PRIVACY RIGHTS

California residents may have rights under the California Consumer Privacy Act (CCPA), including:

• the right to know what personal information is collected

• the right to request deletion of personal information

• the right to request correction of inaccurate information

• the right to opt out of certain data sharing practices

To submit a request, contact us using the information below.

We may verify your identity before processing requests.

​

10. CHILDREN’S PRIVACY

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect information from minors.

If we become aware that information from a minor has been collected, we may delete it.

​

11. EXTERNAL LINKS

Our website may contain links to third-party websites.

We are not responsible for:

• third-party content

• privacy practices

• policies

• security measures

Use external websites at your own risk.

​

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Media Stem shall not be liable for:

• unauthorized access

• data breaches

• hacking incidents

• data loss

• third-party platform failures

• interruptions in service

Your use of the website and services is at your own risk.

​

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time without prior notice.

The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of the website or services constitutes acceptance of the revised policy.

​

14. CONTACT INFORMATION

The Media Stem
Rancho Cucamonga, California
909-321-2006
info@themediastem.com